All items are subject to availability. Your order will be completed upon ordering and delivered via your chosen delivery method. For campus deliveries, orders are delivered every Friday. Please allow 5-10 days for delivery.
Please note: On rare occasion we may experience delays in our production process due to, but not limited to, increases in demand, holidays, third party vendor logistics, work stoppage, power failures, inclement weather, and other variables that could adversely affect this timeline.
- To process a return please contact us at 919-626-2445 or send an email inquiry through Contact Us and have your order number readily available.
- Only new/unused items may be exchanged for sizing errors. Please contact us within 30 days to initiate the exchange.
- There are no returns or exchanges on customized items, unless the items are defective.
- Every item that we sell meets our highest standards for quality. It is our experience that through proper care and use, almost all defects will be evident in the first 60 days after purchase. For this reason you may return any defective item for 60 days after the date of purchase for an exchange or full refund.